Privacy Policy

At Infinite Energy New Zealand Ltd we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and disclose the information we obtain from our website visitors. We will only deal with your personal information in accordance with the Privacy Act 2020 and this privacy policy.

Information we collect

When you visit our website, we may collect certain information automatically, including your IP address, browser type, operating system and other technical information. We may also collect information about your usage of our website, such as pages visited, time spent on the site and clicks.

In addition, we may collect personal information that you voluntarily provide to us, such as your name, email address, phone number and other contact information.

How we use your information

We use the information we collect to:

• Provide and improve our services to you
• Respond to your inquiries and requests
• Communicate with you about our products, services and promotions
• Analyse and understand how our website is used
• Comply with legal and regulatory requirements
• We may also use your information for other purposes that are consistent with the context in which we collected it or that are authorised by you.

Disclosure of your personal information

At Infinite Energy New Zealand ltd we are committed to protecting your personal information and ensuring that it is used only for the purposes for which you have provided it. We will not disclose your personal information to any third party unless we are expressly authorised to do so by you, or as permitted by this Privacy Policy.

We may disclose your personal information in the following circumstances:

• To third party service providers who assist us in providing our products and/or services to you. This includes providers who support our delivery of the website and/or services to you.
• When we are required by the Privacy Act 2020 or any other applicable laws or regulations to do so, or to defend our legal rights. Where possible, we will notify you of this type of disclosure.
• When we have your express consent to do so.
• We may disclose aggregate shopper statistics to any party, provided that these statistics do not contain any identifiable information about a customer and their individual shopping habits.

We take reasonable measures to ensure that your personal information is secure and we require our service providers to do the same. However, we cannot guarantee the absolute security of your information, and we are not responsible for any unauthorised access to or disclosure of your personal information that is beyond our control.

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at 03 445 0572,  0800 287 3786 or email solar@infiniteenergy.co.nz

Your rights

You have the right to access, correct, or delete your personal information that we collect and maintain. You may also opt-out of receiving marketing communications from us at any time by following the instructions provided in the communication.

Data security

We take reasonable measures to protect the security of your information, including the use of physical, technical, and administrative safeguards. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our website or by other means as required by law.

Contact us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at 03 445 0572,  0800 287 3786 or email solar@infiniteenergy.co.nz